Policy

Refund Policy

Refunds are reviewed manually. Wrong payment proof, duplicate transaction ID or customer-side account misuse may be rejected.

Eligible Refunds

Refunds may apply when payment is verified but service cannot be delivered or replacement cannot be provided within the listed warranty.

Non-Refundable Cases

Delivered digital items, used subscriptions, customer device misuse, changed credentials, or expired warranty are normally not refundable.

Processing

Refund requests are handled from support tickets and admin finance records.